ok et Privacy Policy

1. Introduction

1.1 ok et is committed to protecting the privacy and personal data of all players who use the oket.vip platform. This Policy applies to all personal data collected through the ok et website, mobile interface, customer support channels, and any other touchpoints through which you interact with ok et.

1.2 This Policy should be read alongside the ok et Terms & Conditions, which govern your overall use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

1.3 ok et acts as the data controller in respect of the personal data you provide to us. This means ok et determines the purposes and means of processing your personal data.

2. Personal Data We Collect

ok et collects the following categories of personal data from players:

2.1 Identity and Contact Data

• Full legal name, date of birth, and nationality
• Government-issued identification number (e.g., Philippine National ID, passport, driver's licence)
• Residential address (including city — Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines)
• Email address and mobile phone number

2.2 Financial Data

• GCash or PayMaya account details used for deposits and withdrawals
• Philippine bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) where applicable
• Transaction history, deposit amounts, withdrawal amounts, and account balances

2.3 Gaming and Behavioural Data

• Game history, wager amounts, win/loss records, and session durations
• Responsible gaming settings, including deposit limits and self-exclusion status
• Bonus and promotion usage history

2.4 Technical Data

• IP address, device type, browser type and version, operating system
• Login timestamps, session data, and access logs
• Cookie identifiers and similar tracking technologies (see Section 8)

2.5 Communications Data

• Records of your communications with ok et customer support, including live chat transcripts and email correspondence
• Survey responses and feedback submitted to ok et

3. How We Collect Your Data

ok et collects personal data through the following means:

• Direct collection: Data you provide when registering an ok et account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Data collected automatically when you access and use the ok et Platform, including through cookies, log files, and similar technologies.
• Third-party sources: Data received from payment processors (GCash, PayMaya, banks), identity verification service providers, fraud prevention agencies, and regulatory bodies such as PAGCOR where required by law.

4. How We Use Your Personal Data

ok et uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your ok et player account, including processing deposits, withdrawals, and game transactions.
• Identity verification (KYC): To verify your identity and age (21+) as required by PAGCOR regulations and applicable Philippine law.
• Regulatory compliance: To comply with anti-money laundering (AML) obligations, PAGCOR reporting requirements, and other applicable legal obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the ok et Platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your ok et account.
• Responsible gaming: To monitor gaming behaviour, enforce responsible gaming limits, and identify players who may be at risk of problem gambling.
• Marketing and promotions: To send you information about ok et promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns, improve the ok et Platform, and develop new features and services.

5. Legal Basis for Processing

ok et processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and ok et (i.e., to operate your player account and provide gaming services).
• Legal obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulations, including KYC, AML, and responsible gaming obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and improving ok et's services, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

6.1 ok et does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, and Philippine banking partners, to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Game providers: Licensed game software providers whose games are available on the ok et Platform, to the extent necessary to deliver gameplay.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law or regulatory obligation.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order or where ok et reasonably believes disclosure is necessary to prevent or report a crime.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by ok et, subject to confidentiality obligations.

6.2 All third parties with whom ok et shares personal data are required to handle such data in accordance with applicable data protection laws and ok et's data processing requirements.

7. Data Retention

7.1 ok et retains your personal data for as long as your player account remains active and for such additional period as is required by applicable law or regulation. In particular:

• Account and transaction records are retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• KYC documentation is retained for a minimum of five (5) years following the end of the business relationship.
• Customer support communications are retained for a period of three (3) years.
• Technical and log data is retained for a period of twelve (12) months.

7.2 Upon expiry of the applicable retention period, ok et will securely delete or anonymise your personal data in accordance with its data disposal procedures.

8. Cookies and Tracking Technologies

8.1 ok et uses cookies and similar tracking technologies on the oket.vip Platform to enhance your experience, maintain your session, and analyse Platform usage. The types of cookies used by ok et include:

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session and security tokens. These cannot be disabled.
• Analytics cookies: Used to collect anonymised data about how players use the ok et Platform, helping us improve performance and user experience.
• Preference cookies: Used to remember your settings and preferences on the ok et Platform.

8.2 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ok et Platform.

9. Data Security

9.1 ok et implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the ok et Platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Access controls limiting personal data access to authorised ok et personnel on a need-to-know basis
• Regular security assessments and penetration testing of the ok et Platform
• Two-factor authentication options for player accounts

9.2 While ok et takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. ok et cannot guarantee absolute security and encourages players to use strong, unique passwords and to enable two-factor authentication on their ok et accounts.

9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ok et will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ok et:

• Right to be informed: The right to be informed of how your personal data is collected and processed, as set out in this Policy.
• Right of access: The right to request a copy of the personal data ok et holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to ok et's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ok et has violated your data privacy rights.

To exercise any of these rights, please contact ok et's Data Protection Officer at [email protected]. ok et will respond to your request within thirty (30) days.

11. Children's Privacy

11.1 The ok et Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. ok et does not knowingly collect personal data from individuals under the age of 21.

11.2 If ok et becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately close the associated account, return any deposits, and delete the personal data in question. If you believe a minor has registered an ok et account, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

12.1 ok et reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the ok et Platform. When material changes are made, we will update the "Last Updated" date at the top of this page and notify registered players via email or an in-platform notification where appropriate.

12.2 Your continued use of the ok et Platform following the posting of any changes to this Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically.

13. Contact Us

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or ok et's handling of your personal data, please contact our Data Protection Officer:

Email: [email protected]

13.2 If you are not satisfied with ok et's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).